Four Months (just remembered this blog is for (H)an(n)a(h)grams, so: Fonts Humor)
I’ve been here for four months. I think the famous Mozilla firehose is finally starting to slow down. A main difference between me now and me three months ago is that now, on most days, I actually know how to do the things on my ToDo list. SuperBonus: I can usually follow what’s happening in meetings now!
Significantly, I’m starting to add things to my ToDo list that are more than just the bare minimum of program maintenance. I’m starting to understand where I might be able to innovate and add value.
About a month after I started, I inherited the job of maintaining @Mozilla social channels, and about a month after that, I inherited the job of managing the relationship with our Maker Party PR company. Together these things took up a good chunk of my time over the past two months, largely because they’re outside my area of expertise (I helped launch a social media program at my last job, but that was back when Twitter was brand spankin’ new, and things have changed tremendously since then).
While I think both of these tasks ended up providing me with a great platform for learning about the organization (I have to know what’s going on so I can tweet about it!), I am looking forward to focusing more intently on the aspects of the program manager job I feel I’ve been neglecting.
I Feel Good (I Do Elf Ego)
Some of the things I feel good about from the past few months:
- I think the Maker Party engagement updates and analyses (some of which I’ve posted on this blog) have been helpful in sparking some good conversation at our daily “Peace Room” meetings. Also, charts make me seem smart.
- Our Salesforce for Partners implementation is a tiny bit behind schedule, but I feel good about where we are in the process. I was glad to be able to take this partially off of others’ plates and share the burden, because no one should have to face Salesforce alone.
- Working with Dave, Erika, Mavis, and Sabrina on the Advocacy site has been a pleasure, and I think the end product is going to be great.
- Yesterday’s Tweetchat was pretty fun.
Can Do Better (rent taco bed)
Some things I want to work on in the months ahead:
- I want to operationalize what it means to be a Clockmaster, and refine the suite of tools we use to manage our work. Now that we have Sprinter, I feel a lot better about Bugzilla (which, I admit, I headdesked about for the first couple months I was here). But I don’t think it fully meets our needs, so we’ll need to supplement with other tools and processes.
- I want to help reduce the pain in our grant reporting process. Gettin’ paid shouldn’t hurt so bad.
- I want to crack the nut of social media. I was inspired by a recent conversation with Michaela Smiley, and I believe we can do a much better job of engaging and serving our community, while also better expressing the Mozilla brand and growing the Webmaker community. Hashtag win.
- I want to make sure Maker Party 2015 is even more full of awesome by capturing and acting upon our learnings from this year. In general, I’d like to help create a culture of reflection and continuous improvement. Not to get too existential, but isn’t this what life is about? </insight into hannah’s worldview>
- I want to improve our systems for distributing knowledge across the organization. I’ve seen really good examples of this (Andrea’s email-fu workshop, the Fundraising workshops that happened a few months ago, Geoffrey’s trendlines workshop from this morning, and probably many more). I don’t think Encyclopedia BestPractica is working as a tool for knowledge sharing, so I’d like to come up with something that meets people where they are (rather than making them come find it).
- I want to keep improving our cross-team collaboration. Even in my short time here, I’ve already seen great strides in this, but there’s more to do. This project brief template is one of my first direct efforts toward that, in addition to just building relationships with many of my super rad co-workers.
Finally, I just want send a big ol’ shout out to said co-workers for making my first third of a year so enjoyable.